Last updated: November 11, 2024
1. Introduction
Farzy Automation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automation services, website, and related applications ("Services").
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email address, phone number, business address)
- Account credentials
- Business information and preferences
- Payment information
- Communication records between you and our team
2.2 Automatically Collected Information
- Usage data and analytics
- Device information and identifiers
- IP addresses and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for the following purposes:
- Providing and improving our automation services
- Processing your transactions
- Personalizing your experience
- Communicating with you about our services
- Analyzing and optimizing our platform
- Ensuring security and preventing fraud
- Complying with legal obligations
4. AI and Automation Data Processing
Our AI-powered automation services process your business data to provide automated solutions. This includes:
- Analysis of business processes and workflows
- Processing of customer interaction data
- Document and data processing for automation purposes
- Performance analytics and optimization
All AI processing is conducted in accordance with industry security standards and data protection regulations.
5. Data Sharing and Disclosure
We may share your information with:
- Service providers and business partners who assist in operating our services
- Professional advisors and consultants
- Law enforcement or regulatory bodies when required by law
- Business transaction participants in case of corporate sale, merger, or acquisition
6. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data security
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict data processing
- Export your data in a portable format
- Opt-out of marketing communications
8. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect or maintain information from children under 16.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Farzy Automation
Email: privacy@farzyautomation.com
Phone: (469) 991-1190